Shipping Method

All items are shipped by EMS (Express Mail Service), except for those items that are prohibited from being shipped by air.


These items include oil or gas filled products and batteries. Items that are prohibited from being shipped by air, can be sent by surface mail.


If you are buying a bike/bikes through FVEJ, all parts can be shipped at the same time as bikes, for no extra cost. 


 

Shipping Fees


Shipping Fees are listed on the Shipping rates page. Shipping fees will differ depending on the shipping zone to which the package will be sent.


Shipping Fees are calculated in shipping units (uts). Shipping unit rates are based on total weight, package size, handling fee, and delivery zone. 


Please check the shipping rates and delivery zone information for your country here: http://www.fvej.com/newsite/shipping.php


If you are buying a bike/bikes through FVEJ, all parts can be shipped at the same time as bikes, for no extra cost. 


 

Payment Method


Payment can be made by paypal, credit card (via paypal) or by direct bank transfer.


Paypal payments, and credit card payments (via paypal) are + 3.9% paypal international transfer fee.


Bank transfer payments are + 4,000 yen bank transfer fee.


 

Customs and Import Duties:


International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to buying.

 

Lead time


Fuji Vehicle Export Co. Ltd. does not keep a large amount of stock. Orders are placed for parts, when an order has been received from the client.


In general, lead time is approx. 1-2 weeks for most mainstream parts.


Parts can arrive faster, or slower depending on stock levels at the manufacturer.


 

Parts compatibility


There may be differences in the model names of Japanese bikes sold in the Japanese domestic market, and similar models sold abroad.


Model years may also differ from the Japanese domestic market model years, and model years for similar models sold abroad.


All information relating to parts compatibility in the bike parts section of the website should be used only as a guide. You should confirm whether the parts


will be compatible with your motorcycle prior to purchase. We will not be responsible for any issues relating to parts incompatibility. 


 

Returns Policy


Returns will be accepted if the parts received, are not the parts that were ordered, or if the parts are shown to be faulty prior to fitment, due to manufacturer defect, and the faults are reported within 3 days of receipt of the parts.


If items are found to be faulty prior to fitment, due to manufacturer defect, please send an email describing and showing the specific fault within 3 days of receipt of the item.


Once the details of the claim have been assessed, you will be issued with a return code, the return code should be written clearly on the box that item is returned in. Items returned without a return code, will not be accepted.


Returned items will be inspected for damage or signs of being fitted, if the items are damaged, or are found to have been fitted, the parts will be returned at the sender`s expense


After the returned item has been inspected, and has been judged to be faulty due to manufacturer defect, and is in unused and unfitted condition, a replacement part will be ordered and dispatched to the sender.


 

Privacy Policy


We will not make any of your registered personal information available to third parties, and will only use the information you provide at the time of registration for the sole purpose of carrying out business related to this website.


 

Use of items


All items listed in the bike parts section of the website, are used at your own risk, and you are responsible for confirming, and obeying the laws related to the use of the items in your country.


 

Legal Jurisdiction


Fuji Vehicle Export Co. Ltd, and the client agree to negotiate any disputes that may arise based on the terms and conditions of the contract. Failing a negotiated resolution, all resultant legal action initiated by either the client, or Fuji Vehicle Export Co. Ltd will be brought under Japanese Law, in the Chiba District Court, as the agreed jurisdictional court for resolving all disputes.


 

Terms of Service


An offer to buy is made by the client, when an order is placed via the Fuji Vehicle Export Co. Ltd. website.  When an order is placed, a confirmation email will be sent to the client`s registered email address, at this time a contract based on the listed Terms and Conditions will be formed between the client and Fuji Vehicle Export Co. Ltd.


 

Terms and Condtions


The above listed Terms and Conditions govern the use of the Fuji Vehicle Export Co. Ltd website and service. By accessing the Fuji Vehicle Export Co. Ltd. website, you (the client) accept and agree to these Terms and Conditions. Fuji Vehicle Export Co. Ltd. reserves the right to change the Terms and Conditions at anytime, and it is the client`s responsibility to check the contents of the Terms and Conditions prior to ordering.